Posted by | December 22, 2010 | Uncategorized | No Comments
Why are so many vendor relationships adversarial? Hint: it’s all about making them hired hands instead of business partners. Give your vendors a real place at the table. Stop telling them what to do and start inviting them to help understand and solve what you need. You can always ignore their advice, but by asking for it you’re giving yourself another set of brains instead of just another set of hands. We had a mentor who used to demand of us that we shut up when vendors came by – he wanted to hear what they thought, not what we thought. As he told us, “I can always ask your opinion anytime. This was a rare opportunity to find out what outsiders think.” So start utilizing the brainpower of your vendors. You’ll be amazed what a difference a partnership can make.

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