BEST IN CLASS

Posted by | January 18, 2013 | Uncategorized | No Comments

Last week we posted a blog about “Chain Pizza,” and asked the rhetorical question, “What’s Best In Class for pizza?” One of our readers commented that “Best In Class is an overused phrase that should be tossed in the same place as an empty, used pizza box.” Good observation. There are so many ways to measure “best” (JD Power & Associates notwithstanding) that it truly is a meaningless term. How do you measure quality and in how many ways?

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