AMERICAN SERVICE

Posted by | May 21, 2012 | Uncategorized | No Comments

Whenever Steve calls a company’s customer service line, he asks, “Am I speaking to someone in the United States?” If the person says, “No,” (which is most of the time), Steve says, “Please connect me to someone in the United States.” They try to distract him with other questions, but he calmly repeats the request until they do. The resulting conversation is always faster, smoother and easier. (And maybe helps keep some jobs in this country from going overseas.)

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