Posted by | February 27, 2014 | Uncategorized | No Comments

Did your recipient get the flowers you ordered? There have been damning stories recently about the flower delivery business. Too often the quality and quantity of what is ordered isn’t what is received. Shortchanging the customer is never a good idea – and, if you get found out, it can ruin your brand or even kill a category. How do you manage your field teams when it comes to delivering on your promises?